Privacy Policy

Last updated: 29 August 2026

This policy explains how Valentino Restro & Bar ("we", "us"), 454 Church Street, Parramatta NSW 2150, handles personal information collected through this website. We are committed to handling your information in line with the Australian Privacy Act 1988 and the Australian Privacy Principles.

What we collect

Reservations: your name, email address, phone number, party size, requested date and time, and any message you include.
Newsletter sign-ups: your email address.
Online orders: your name, phone number, and the details of your order.
Website analytics: anonymous, aggregated usage data (pages viewed, approximate region, device type). We do not use this to identify you.

How we use it

To take, confirm and manage your reservation or order.
To contact you about a booking, including changes or cancellations.
To send you news, events and offers — only if you have opted in. You can unsubscribe at any time using the link in any message or by contacting us.
To understand how the website is used so we can improve it.

Marketing consent

We only send marketing messages (email, SMS or WhatsApp) to people who have expressly agreed to receive them by ticking the opt-in box on our reservation or newsletter form. Making a booking on its own does not sign you up for marketing. Every marketing message identifies us as the sender and includes a way to opt out. We act on unsubscribe requests promptly.

Who we share it with

We do not sell your personal information. We share it only with service providers that help us run the restaurant and this website, under agreements that require them to protect it:

Google (Workspace / Sheets / Apps Script) — to store and process reservations, orders and sign-ups, and to send confirmation emails.
Brevo — to send newsletters and marketing messages, where you have opted in.
Vercel — website hosting and privacy-friendly, cookieless analytics.

Some of these providers may store data on servers outside Australia.

How long we keep it

Reservation and order records are kept for as long as needed for our business and tax records and then deleted or de-identified. Marketing contacts are kept until you unsubscribe or ask us to remove you.

Your rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. Email atvalentinoo@gmail.com or call +61 450 007 107 and we will respond within a reasonable time.

Cookies

This website uses only essential functionality and a cookieless analytics service. We do not use advertising or tracking cookies. If this changes, we will update this policy and, where required, ask for your consent.

Contact

Valentino Restro & Bar
454 Church Street, Parramatta NSW 2150
atvalentinoo@gmail.com · +61 450 007 107

This is a general privacy policy for a small hospitality business. If your operations change (for example, adding a loyalty program, card payments on site, or CCTV), have it reviewed so it stays accurate.